Preferred Property Management Company

SeaSide Reservations was formed in 2001 and has over 200 employees servicing the Rocky Point area. They currently manage over 700 condo units and 150 beach homes.

Services offered include:

• Toll-free and Online Reservation Generation
• Inventory and maintenance of property
• Bookkeeping and Accounting
• Payment of your unit’s utility bills
• FM-3 and Tax Coordination
• Monthly Statements with Income checks
• All Linens are provided by SeaSide at no extra cost to owner
• Daily Maid Services
• Transportation for guests and owners to and from the Phoenix area
• Online access to your unit’s accounting and reservation status

Commission

• SeaSide receives 35% of rental income from property management services.
• SeaSide will provide a commission discount to the owner for those clients or guests referred by the owner. The discounted commission will be 25%.

Marketing

• SeaSide is the only Property Management Company from Rocky Point that has opened a Phoenix Showroom
• Website and Internet Marketing
• Print Advertising, U.S.
• Print Advertising, Mexico
• Tradeshows and Seminars
• Mailers, Print Advertising
• Associations; Scottsdale Chamber of Commerce
• Member of VRMA

Selection Process

We suggest that you evaluate that person on the following categories:

• Appearance, demeanor and attitude — How comfortable do you feel in working with this person? How comfortable will your tenant feel?
• How strong is the overall marketing plan and presentation?
• How thoroughly has he or she discussed their services and what you should expect from the process?

• How willing are you to assist me in making decisions?
• Commitment -Are you full time? Where do you live?
• How many years of experience do you have?
• How many properties do you manage? How many properties are like mine?
• Can you provide me with references from current clients?
• Do you provide your own security for my vacation property?
• How often will you inspect my home?
• How will you keep me informed about the property?
• How available are you? What are your hours?
• Do you provide telephone service for my vacation property?
• What kind of traffic does your website get?
• Do you have online booking?
• What is your Spring Break Policy?
• Do you have a maintenance staff?
• What is your policy on renter damage?
• What is your policy on maintenance billing?
• How do I contact you if I have a question or problem?
• How do I block my unit for personal use or family and friends?
• Do you have a toll-free phone number? E-mail?
• Speed of processing rent checks — when will I get my money?
• What if I’m not happy with the service I receive? Will you guarantee my satisfaction in writing?
• How do you handle repairs? Do you use contractors or your own staff?
• What are your management fees?
• How do you handle my taxes?
• How and where will you do my Laundry?
• What is you cleaning policy?
• What is the length of your contact?
• What if I am not happy with your services?
• What is your process for making sure that rentals are distributed fairly?
• How much of your rental inventory do you personally own?
• When is your reservation office open? How many phone lines and stations do you have?
• What happens if a renter cancels for my unit after he has been confirmed?
• How do I block my unit at 8:00am on Friday to come down the same night?
• Do you work with Travel Agencies? What is the process for them to make reservations with you?